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Drone Inspection for Insurance Claims

Inspections for insurance claims are among the most important tasks of an insurer. Conducted at the site of a potential claim, insurance inspections are essential to determining damage to a structure and estimating costs to repair a property.

Whether it’s a residential, industrial, or commercial property, insurance inspections are necessary to capture an accurate view of a claim. Understanding the ground truth and accounting for any damage or repairs necessary helps claimants get back to whole through insurance benefits while protecting insurers from potential fraud or abuse.

Executing and processing insurance claims with speed and accuracy is important for both insurers and claimants. As soon as a property affected by a claim is fully assessed, insurers can move the claim forward in the process and give those affected the relief they need from damage or devastation. The longer a claim takes to process, the longer all parties involved must wait for a reimbursement to be provided.

Inspecting claims, however, can be a time-consuming, risky, and dangerous proposition. Exploring a property by foot requires claim adjusters to travel directly to the site and, depending on the situation, can place adjusters directly in harm’s way. Navigating the site of a household fire is difficult enough; traveling through a neighborhood devastated by a natural disaster is another story altogether.

That's where drones come into the picture. Drone inspections provide a safe, efficient, and cost-effective method of assessing the site of an insurance claim. Aerial inspections conducted by professional drone pilots make it possible to capture imagery and data necessary for claim processing and underwriting with unbeatable speed and efficiency.

DroneBase, which operates the world's largest professional network of drone pilots, is the leading provider of drone operations for the insurance industry. Insurers rely on DroneBase to reduce the amount of time necessary to settle claims, bringing inspection times down to two to three days — compared to upwards of 10 through traditional methods.

For roof inspections, drones provide an ideal solution for quick, accurate assessments. Easily deployed to any residential or commercial property, a drone can provide high-definition aerial imagery to identify roofing conditions and help insurers determine whether a repair or replacement is necessary for a claim.

Underwriters can take advantage of drones to assist in the determination of a property's risk. Surveying property from an aerial vantage point allows them to make better decisions about whether insurance should be extended. This also applies to neighborhoods, where drones can survey entire blocks of homes in a matter of minutes.

At natural disaster sites, drones make it possible to survey areas devastated by destruction. Rather than sending agents on the ground to dangerous sites, drones can deliver high-quality imagery from above without the need to put lives at risk. Drones are also able to capture images of areas that would otherwise be unreachable by human workers with boots on the ground.

DroneBase provides insurers with high-resolution videos and photos of aerial property inspections and actionable, near real-time data. DroneBase Insights Property Reports deliver thoroughly compiled data sets matched to drone imagery of roofs, helping insurers assess the condition of a roof backed up by photographic evidence augmented by AI. Drones equipped with thermal sensors can also deliver information about a property’s condition that isn’t readily visible to the naked eye.

Available to carry out inspections nationwide, DroneBase represents more than 60,000 fully certified, trained, and insured drone operators skilled at assisting insurers. Having completed more 100,000 drone missions, DroneBase offers a hassle-free experience that delivers high-quality aerial assets with speed and accuracy.

Insurers trust DroneBase to assist with claim inspections in more than 70 countries throughout the world. Compared to manual inspections, drones can save up to 5.5 hours of time, $300 in costs, and prevent thousands of potential injuries due to ladder-related incidents. Enlisting one of DroneBase’s professional drone pilots reduces additional risks for insurers while saving time and money.

In an industry fraught with risk, DroneBase allows claims inspectors to safely carry out inspections with speed and accuracy. Contact DroneBase today for a free pricing quote or for more information.

Tags: Customers Inspection Insurance
Erik Till
Erik Till

Erik Till is the Head of Marketing of DroneBase and is responsible for the communications and brand of the company, as well as strategy, content, and acquisition of drone pilots and new customer leads. He has worked in startups ranging from eCommerce to design & manufacturing, building marketing and sales programs for both B2C and B2B companies. Erik holds a B.S. in Business Management and Psychology from San Diego State University.


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